Frequently Asked Questions
Q: Do your products meet AS2047 Standards?
A: Yes, we comply with AS2047 standards for all doors and windows. Additionally, our glass meets AS2208, UL, and EN standards, serving major markets in Australia, New Zealand, and Canada.
Q: What is the typical manufacture time?
A: Production generally takes 38-45 days after receiving the deposit and signature on shop drawings, as extrusion profiles require approximately 25 days to be prepared.
Q: Do you accept customized designs and sizes?
A: Absolutely. All designs and sizes are fully customized according to the specific requirements and choices of our customers.
Q: What color options are available for the profiles?
A: Colors are available based on Colorbond, RAL, Interpon, or provided physical color samples.
Q: How are the products packaged for international shipping?
A: We use carton and protective film first, then secure all windows on iron steel pallets with airbags to ensure they remain stationary and safe during container transport.
Q: What types of hardware do you use most frequently?
A: We offer a range of hardware from premium German brands, Australian brands, and top Chinese brands, depending on the customer's preference and project needs.